Warrant and Isolation Attendances

Our field agents have extensive knowledge of the processes involved in utility disconnections. Safeguards and regulatory procedures are in place to protect the integrity of our clients. Pre-disconnection and isolation reports including photographic images are generated during the site visit process. Reports processed are delivered to our client using our operational platform.

We carry out:

  • 2nd pre-disconnection visits (PDV)
    Optional visit to settle account before warrant is executed.
  • Court attendances
    We apply and collect all warrants necessary for isolations to proceed.
  • Isolation/disconnection attendances
    Our agents attend isolations along with engineers and locksmiths where necessary. The agents direct the team, take photographs and produce reports. In the event that a customer is able to settle their account, agents communicate direct with suppliers and take payments with client permission.